Terms of Service

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Applicant", "Student", "Client", or "You") and MeroVerse Private Limited ("MeroVerse", "Company", "we", "us", or "our").

By accessing, browsing, reading, submitting inquiry forms through, or otherwise interacting with the public website accessible at meroverse.org, its related subdomains, and any associated consultation features, you explicitly acknowledge that you have read, understood, and agree to be bound by these Terms and our official Privacy Policy.

If you do not agree with, understand, or accept any provision contained within these Terms, you must immediately discontinue your use of the website and refrain from transmitting inquiries or documentation to our advisory desks.

This website is owned and operated by MeroVerse Private Limited (operating commercially under the brand name MeroVerse), a private limited company incorporated and registered in the National Capital Territory of Delhi, India.

These Terms apply to all digital services, informative content, program directories, and communication forms provided on https://meroverse.org, the administrative portal at https://cms.meroverse.org, and references to the digital learning environment at https://learn.meroverse.org.

MeroVerse operates exclusively as an informational publisher, admissions consultancy liaison, and cross-border travel logistics facilitator across three primary operational domains:

Limitation of Capacity: MeroVerse does not provide direct instruction, grant academic accreditation, perform medical procedures, or operate public transportation services. Our role is strictly limited to liaison, informational guidance, and logistical coordination between clients and authorized third-party service providers.

When utilizing our study-abroad advisory services or reading university profiles (such as those for partner institutions in Uzbekistan, Kazakhstan, Russia, Georgia, or Kyrgyzstan):

• Autonomous Institutional Authority: All international universities cataloged on this website are separate, autonomous entities. Academic entrance requirements, document evaluation, entrance examinations, interview assessments, seat availability, fee schedules, and final admission decisions rest solely in the sovereign discretion of each respective university.
• No Admission Guarantees: MeroVerse does not, under any circumstances, guarantee admission, seat allocation, scholarship awards, or degree conferral at any university. Any statements regarding eligibility or historical admission patterns are purely informational.
• Sovereign Visa & Immigration Decisions: Student visas, entry permits, and residency registrations are granted solely by sovereign governmental immigration authorities and embassies. MeroVerse assists with document collation but holds no consular authority and does not guarantee visa issuance or border entry.
• Professional Licensing & Regulatory Compliance: Medical candidates are solely responsible for ensuring compliance with the regulations of the medical licensing council in their home country (such as India's National Medical Commission / NMC Foreign Medical Graduate Licentiate regulations, NEET qualification mandates, or equivalent national medical councils).

Concerning all medical tourism coordination services, healthcare travel inquiries, and informational pages on /medical-tourism:

• Independent Clinical Providers: All medical diagnoses, clinical opinions, treatment protocols, surgeries, post-operative care, and medical procedures are executed entirely by independent, accredited hospital institutions and licensed medical specialists in India.
• No Liability for Clinical Outcomes: MeroVerse disclaims all liability for the quality of medical services, clinical outcomes, surgical complications, diagnostic inaccuracies, hospital negligence, or medical disputes arising between patients and hospital institutions.
• Emergency Care Exclusion: The website, inquiry forms, and communication channels of MeroVerse are strictly non-emergency services. If you are experiencing a medical emergency, you must immediately contact your local emergency medical services or visit the nearest emergency healthcare facility.

Regarding cultural tourism itineraries, airport transfers, hotel accommodations, and travel coordination in Uzbekistan, India, or other travel destinations:

• Independent Travel Operators: Flights, rail transit, hotel lodging, motor vehicle rentals, and guided city excursions are provided by independent commercial carriers and hospitality vendors. All reservations are subject to the specific terms, carriage conditions, and cancellation policies of those independent providers.
• Travel Documentation: Users are solely responsible for obtaining and maintaining valid international passports, visas, transit clearances, travel insurance, and required vaccination or health certificates.
• Force Majeure & Schedule Modifications: MeroVerse is not liable for itinerary disruptions, flight delays, weather disruptions, natural catastrophes, strikes, civil unrest, armed conflict, government border closures, or acts of state beyond our reasonable operational control.

As a user of this website and applicant for advisory services, you agree and warrant that:

• Truthful Information: All personal credentials, academic marksheets, test scores, identity documents, clinical records, and contact details you provide are accurate, authentic, current, and complete.
• Prohibition on Forgery & Fraud: Submitting forged academic records, counterfeit identity papers, fraudulent clinical summaries, or misleading background information is strictly prohibited and constitutes grounds for immediate termination of services and reporting to relevant statutory authorities.
• Acceptable Conduct: You agree not to probe, scan, or test the vulnerability of the website, CMS, or associated servers, nor attempt to breach security or authentication barriers, transmit malicious software, or harvest personal user information.
• Independent Evaluation: You acknowledge that the final decision to pursue a university degree program, undergo a medical procedure abroad, or embark on an international travel itinerary rests solely with you and your legal guardians.

MeroVerse maintains strict transparency regarding financial commitments and fee structures:

• Free Preliminary Advisory: Submitting general inquiries, consultation requests, or contact forms through meroverse.org is free of charge. No payment gateway or credit card processing occurs directly on the public website.
• Direct Institutional Payments: All academic tuition fees, university hostel fees, and official examination charges are remitted directly by students or their sponsors to the authorized institutional bank accounts of the host universities. All medical treatment fees and surgical deposits are remitted directly to the accredited hospitals. MeroVerse does not collect or hold foreign university tuition or hospital surgical fees.
• Facilitation & Professional Service Fees: Where specific documentation, translation, concierge, or processing service charges apply, such terms are communicated explicitly in writing through individualized client engagement contracts or official invoices.
• Refund Policies: Third-party institutional fees (tuition deposits, airfares, hospital reservation fees) are governed exclusively by the cancellation and refund rules of the respective universities, airlines, or hospitals. MeroVerse cannot issue refunds for fees disbursed directly to third-party institutions.

All content, visual interfaces, website designs, text, photographs, logos, trade names, graphics, software code, and compilation on meroverse.org—including the trademarks MeroVerse, MeroVerse Learn, and corresponding logos—are the exclusive intellectual property of MeroVerse Private Limited or licensed third-party contributors.

You are granted a limited, revocable, non-exclusive, non-transferable license to view, download, and print informational pages solely for your personal, non-commercial use in evaluating educational or travel opportunities.

You may not copy, reproduce, republish, distribute, sell, mirror, scrape, or commercially exploit any material from this website without explicit prior written authorization from MeroVerse Private Limited.

This website may contain hyperlinks to external websites, services, or platforms operated by independent parties, including international universities, foreign ministries of health, the World Directory of Medical Schools (WDOMS), airlines, social media networks, and messaging services (e.g., WhatsApp).

These links are provided solely for your convenience and general informational reference. MeroVerse does not inspect, endorse, warrant, or assume liability for the accuracy, legality, security practices, or content of external third-party websites. Navigating to external domains is conducted at your own risk and subject to the terms of those destination platforms.

Your privacy and data protection are fundamental to our advisory practice. Our collection, use, retention, transmission, and protection of your personal information (including inquiry contact details, academic transcripts, and clinical summaries) are governed by our official Privacy Policy, which is incorporated into these Terms by reference.

Please review our Privacy Policy to understand your rights regarding data access, rectification, erasure, and our designated grievance redressal mechanisms.

"As-Is" Basis: The website and all informational resources, brochures, and directory listings are provided on an "as-is" and "as-available" basis, without warranties of any kind, whether express, statutory, or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Accuracy of Content: While MeroVerse undertakes reasonable efforts to ensure that university listings, curriculum descriptions, and travel overviews are accurate and updated, educational guidelines and clinical protocols change frequently. MeroVerse does not warrant that information on the website is completely free of errors, omissions, or delays.

Limitation of Damages: To the maximum extent permitted by applicable Indian law, MeroVerse Private Limited, its directors, officers, consultants, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of revenue, profits, data, goodwill, or opportunity resulting from your use of or inability to access the website, your reliance on published information, or the acts or omissions of independent universities, hospitals, or travel carriers.

MeroVerse reserves the right, in its sole discretion and without prior notice, to terminate, restrict, or suspend your access to the website, inquiry systems, or advisory channels if:

• You breach or attempt to violate any provision of these Terms or the Privacy Policy.
• You submit fraudulent, forged, defamatory, or unlawful documentation or communications.
• Your conduct poses a cybersecurity threat, attempts unauthorized access to administrative systems, or impairs the experience of other users.
• Required by statutory regulation, governmental directive, or judicial order.

MeroVerse Private Limited reserves the right to review, update, or revise these Terms of Service periodically to adapt to changes in statutory laws, regulatory frameworks, technological architecture, or company service offerings.

Any amendments become effective immediately upon being published on this page, with the revised "Effective Date" recorded at the top of this document. Your continued access to or use of the website following any modifications constitutes your formal acceptance of the updated Terms.

If you have questions, comments, contractual inquiries, or formal grievances concerning these Terms of Service or our advisory practices, please direct your correspondence to our corporate desk:

Our corporate desk reviews and responds to formal written complaints and legal inquiries in accordance with applicable statutory standards.

These Terms of Service, their interpretation, validity, and any disputes, claims, or controversies arising out of or in connection with their subject matter or formation shall be governed by, construed, and enforced in accordance with the substantive laws of the Republic of India, without regard to principles of conflicts of law.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties shall first attempt in good faith to resolve the matter amicably through direct corporate dialogue.

Subject to prior amicable dispute resolution, the competent civil courts located in New Delhi, India shall have exclusive jurisdiction over any suit, legal action, or proceeding arising out of or relating to these Terms or the use of meroverse.org.